Assignment Objective: As a nurse leader, describe the process you would use to improve the quality of communication during handoffs utilizing the ISBAR (Identify, Situation, Background, Assessment, and Recommendation) tool.
Situation: You are the nurse leader in a cardiac rehabilitation facility. Your unit has several nurses who serve as preceptors for nursing students who are enrolled at the local college. You note that the student nurses on the unit seem to lack confidence using the ISBAR (Identify, Situation, Background, Assessment, and Recommendation) verbal communication tool. As you walk past the nurses’ station, you overhear one of the nursing students speaking to another student: “I hate doing handoffs; I’m afraid of making a mistake. The nurses all seem to use the ISBAR differently.” (Adapted from Lippincott Courseware, Leadership Roles, Case Study)You know that proper reporting during handoffs is essential to patient safety and continuity of care. You also know that ISBAR is a tool that is often utilized as a format for shift report communication. However, you have also witnessed that nurses actually do use the ISBAR differently in your facility. Some conduct it at bedside, while others conduct handoffs at the nurses station, in the breakroom, or in the conference room.
Step 1: Write a 2-4 page APA style paper addressing the following: Provide an introduction paragraph, presenting the case study and briefly describing to the reader what they can expect in the paper (This paper will discuss…).
Provide an overview of the the ISBAR tool. Cite and reference. Summarize and cite the recent evidence regarding the best way to conduct handoffs while utilizing the ISBAR or SBAR tool. Based on the recent evidence, provide your recommendation(s) on how you would improve the ISBAR process during handoffs in the cardiac rehabilitation facility where you are a nurse leader. Describe information you would include when training to preceptors on how to educate nursing students on a standardized ISBAR process.
What strategies would you use to increase “buy-in”/acceptance. What aspects of communication are important to consider during this training?
Organize your paper using APA level 1 headings based on these assignment instructions.
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